Terms of Service

These Terms of Service ("Terms") set forth the conditions for using the cloud-based form creation and management service "Formee" ("Service") provided by Rabee Inc. ("Company"). Users shall use the Service only after agreeing to these Terms.

Article 1 (Service Description and Company's Role)

The Service is a cloud service for creating online forms and managing response data, customer information, and other related information.
Any information collection, communications, transactions or any other acts performed by a user via the Service involving third parties ("Respondents") shall be undertaken at the user's responsibility and expense.
The Company is not a party to and assumes no responsibility for any communications, transactions, or disputes between users and Respondents.

Article 2 (Definitions)

In these Terms, the following terms shall have the meanings set forth below:

"User" means an individual or legal entity who agrees to these Terms and uses the Service.
"Account Information" means the name, email address, authentication information, and other information specified by the Company at registration or during use.
"Respondents" means third parties from whom users collect or manage information using the Service.
"Content" means any information submitted, registered, or stored on the Service by users or Respondents.
"Personal Information" has the meaning given in the Act on the Protection of Personal Information.

Article 3 (Agreement to Terms and Changes)

Users shall use the Service after agreeing to these Terms.
The Company may change these Terms as necessary.
Changes to the Terms will be notified by posting on the Company's website or by other means the Company deems appropriate, and will become effective on the date specified by the Company.
If a user uses the Service after the effective date of the changed Terms, the user will be deemed to have agreed to the changed Terms.

Article 4 (Registration and Account Management)

Users shall register by providing accurate and up-to-date information as required by the Company.
Users shall manage their Account Information at their own responsibility and shall not transfer, lend, share, or otherwise permit third parties to use their account.
The Company shall not be liable for any damages resulting from inadequate management of account information or unauthorized use by third parties.

Article 5 (Suspension and Cancellation of Registration)

The Company may, without prior notice, suspend all or part of the Service, delete Content, cancel user registration, or take other measures the Company deems necessary if a user falls under any of the following:

Violation of laws or these Terms
Unauthorized access or conduct that interferes with the Service
Registration information contains falsehoods
Conduct that may interfere with the Company's operation
Other acts the Company deems inappropriate

Article 6 (Withdrawal)

Users may withdraw from the Service by the method prescribed by the Company.
The Company shall not be liable for any damages (including data loss) resulting from withdrawal.

Article 7 (Fees and Free Trial Period)

The Service is provided free of charge for the purpose of functionality verification and trial until the date separately specified by the Company ("Free Trial Period").
The Service during the Free Trial Period is not intended to be recommended for business use (including corporate business use). If a user uses the Service for business purposes, they do so at their own judgment and responsibility, and except in cases of the Company's willful misconduct or gross negligence, the Company shall not be liable for business interruption, data loss, or any other disadvantages arising therefrom.
The Company plans to introduce paid plans around March 2026. Details, fees, payment methods, and start dates will be announced in advance on the Company's website.
Use of paid plans requires a separate application by the user, and free plan users will not be automatically migrated to paid plans or charged without their consent.
Except where required by law to refund, fees for paid plans will generally not be refundable.

Article 8 (Handling of Personal Information)

The Company shall handle personal information in accordance with the Company's Privacy Policy.
When users obtain or use Respondents' personal information, they shall comply with applicable laws and handle such personal information appropriately at their own responsibility.

Article 9 (Prohibited Conduct)

Users shall not engage in any of the following acts:

Acts that violate laws or public order and morals
Acts that infringe the rights of the Company or third parties
Sending false or misleading information
Acts that interfere with the operation of the Service
Unauthorized access, reverse engineering, or similar acts
Involvement with antisocial forces
Other acts the Company deems inappropriate

Article 10 (Use of External Services)

The Service may use third-party external services for features such as user invitations.
Users shall comply with the terms and policies of such third parties when using external services.
The Company shall not be liable for any damages arising from the use of external services.

Article 11 (Service Changes, Suspension, and Termination)

The Company may suspend all or part of the Service without prior notice for maintenance, troubleshooting, force majeure, or other operational needs.
The Company may change or terminate all or part of the Service at its discretion.
The Company shall not be liable for any damages incurred by users arising from the preceding paragraphs.

Article 12 (Data Retention and Deletion)

Upon a user's withdrawal, the Company will delete the user's data upon withdrawal. However, cached or backup data remaining in the system will be deleted within 30 days after withdrawal.
The Company shall have no obligation to back up, restore, or re-provide data.
Users shall back up necessary data on their own responsibility before withdrawal or during the usage period.

Article 13 (No Warranty and Limitation of Liability)

The Company provides the Service on an "as is" basis and makes no warranties regarding uptime, availability, continuous provision, fitness for a particular purpose, or data completeness.
Even if the Company is liable for damages, except in cases of willful misconduct or gross negligence by the Company, liability shall be limited to ordinary and direct damages, and the Company shall not be liable for lost profits or special damages.
Regarding usage during the Free Trial Period, except in cases of the Company's willful misconduct or gross negligence, the Company does not guarantee any suitability, accuracy, or continuity and shall not be liable for any damages arising therefrom.

Article 14 (Exclusion of Antisocial Forces)

Users and the Company represent and warrant that they are not antisocial forces.
If the Company reasonably determines that a user falls under antisocial forces, the Company may terminate the service agreement without prior notice.

Article 15 (Notices)

Notices from the Company to users shall be given by posting on the Company's website or sending to the registered email address.
Such notices shall be deemed to have reached the user at the time of posting or sending.

Article 16 (Prohibition of Transfer of Rights and Obligations)

Users shall not transfer, assign, pledge, or otherwise dispose of their rights or obligations under these Terms to any third party without the Company's prior written consent.

Article 17 (Severability)

If any provision of these Terms is found to be invalid, the remaining provisions shall continue to be valid and enforceable.

Article 18 (Governing Law and Jurisdiction)

These Terms shall be governed by the laws of Japan, and any disputes arising between the Company and users in relation to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Effective date: December 23, 2025