Terms of Service

These Terms of Service ("Terms") set forth the conditions for using the cloud-based form creation and management service "Formee" ("Service") provided by Rabee Inc. ("Company"). Users shall use the Service only after agreeing to these Terms.

Article 1 (Service Description and Company's Role)

The Service is a cloud service for creating online forms and managing response data, customer information, and other related information.
Any information collection, communications, transactions or any other acts performed by a user via the Service involving third parties ("Respondents") shall be undertaken at the user's responsibility and expense.
The Company is not a party to and assumes no responsibility for any communications, transactions, or disputes between users and Respondents.

Article 2 (Definitions)

In these Terms, the following terms shall have the meanings set forth below:

"User" means an individual or legal entity who agrees to these Terms and uses the Service.
"Account Information" means the name, email address, authentication information, and other information specified by the Company at registration or during use.
"Respondents" means third parties from whom users collect or manage information using the Service.
"Content" means any information submitted, registered, or stored on the Service by users or Respondents.
"Personal Information" has the meaning given in the Act on the Protection of Personal Information.
"Free Plan" means a plan of the Service that users may use without paying any fees.
"Paid Plan" means a plan of the Service that users may use by paying the Fees (as defined in Article 7(3)).
"Paid User" means a user who has subscribed to a Paid Plan.

Article 3 (Agreement to Terms and Changes)

Users shall use the Service after agreeing to these Terms.
The Company may change these Terms as necessary.
Changes to the Terms will be notified by posting on the Company's website or by other means the Company deems appropriate, and will become effective on the date specified by the Company.
If a user uses the Service after the effective date of the changed Terms, the user will be deemed to have agreed to the changed Terms.

Article 4 (Registration and Account Management)

Users shall register by providing accurate and up-to-date information as required by the Company.
Users shall manage their Account Information at their own responsibility and shall not transfer, lend, share, or otherwise permit third parties to use their account.
The Company shall not be liable for any damages resulting from inadequate management of account information or unauthorized use by third parties.
If a minor uses the Service, registration shall be carried out with the consent of a parent or legal representative. If a minor uses the Service without the consent of a parent or legal representative, all acts relating to such minor's use of the Service shall be deemed to have been agreed to under these Terms by such parent or legal representative.

Article 5 (Suspension and Cancellation of Registration)

The Company may, without prior notice, suspend all or part of the Service, delete Content, cancel user registration, or take other measures the Company deems necessary if a user falls under any of the following:

Violation of laws or these Terms
Unauthorized access or conduct that interferes with the Service
Registration information contains falsehoods
Conduct that may interfere with the Company's operation
Other acts the Company deems inappropriate

Article 6 (Withdrawal and Cancellation of Paid Plans)

Users may withdraw from the Service by the method prescribed by the Company.
Paid Users may cancel their Paid Plan by the method prescribed by the Company. Upon completion of the cancellation procedure, the Paid Plan shall not be automatically renewed, and the user may continue using the Paid Plan until the end of the contract period for which payment has already been completed at the time of cancellation. After the end of such contract period, the user shall automatically be transferred to the Free Plan.
While automatic renewal of a Paid Plan is in effect, users may not delete the team subject to such Paid Plan contract or any account that has administrative rights over such team. To delete any of these, the user shall first complete the cancellation procedure set forth in the preceding paragraph.
The Company shall not be liable for any damages (including data loss or inability to use stored information) incurred by users as a result of withdrawal or cancellation of a Paid Plan.

Article 7 (Fees and Payment Methods)

The Service is divided into the Free Plan and the Paid Plan according to the plan content selected by the user. Use of a Paid Plan requires a separate application by the user, and a user shall not be automatically migrated from the Free Plan to a Paid Plan or charged without the user's consent.
The content of each plan (including available features, the number of forms, the number of members, storage capacity, the number of responses, and other usage limits) shall be separately defined by the Company in a fee schedule or on the Company's website, and users shall use the Service within the scope of such plan content and usage limits.
As consideration for the use of the Service, Paid Users shall pay to the Company the fees set forth in the fee schedule separately defined by the Company (which differ depending on the type of plan and the contract period (monthly or annually); hereinafter referred to as "Fees") by the method and on the dates designated by the Company.
Unless a user completes the cancellation procedure set forth in Paragraph 2 of the preceding article, a Paid Plan shall be automatically renewed on the same terms upon expiration of the contract period.
Paid Users shall pay the Fees by the methods prescribed by the Company (such as credit card payment), and shall promptly update the registered payment information by the methods prescribed by the Company in the event of any change.
Settlement of Fees shall be processed through a payment service provider designated by the Company, and the handling of users' payment information shall be governed by the policies established by such provider.
If payment by the registered payment method fails or the Fees are otherwise not paid, the Company may, during a grace period prescribed by the Company, retry the payment and take other necessary procedures. If payment is still not confirmed after the expiration of such grace period, the Company may suspend all or part of the provision of the Service, terminate the Paid Plan (including automatic transition to the Free Plan), or take any other measures the Company deems necessary.
If a user delays payment of any Fees, the Company may charge such user delay damages at a rate of 5% per annum.
Fees and any other charges related to the Service that the Company has received from users shall not be refunded for any reason whatsoever, except where required by law. Even if a user cancels a Paid Plan during the contract period, the user may continue using the Paid Plan until the end of such contract period, and no refund of the Fees corresponding to such contract period shall be made.
If the Company determines that there has been a fraudulent payment of Fees, an unjustifiable failure to pay Fees, or any other inappropriate act, the Company may, with respect to the user, cancel the user registration, refuse access to all or part of the Service, suspend use, or take any other necessary measures, and may seek compensation for any damages incurred.
If the Company changes the Fees, the Company shall notify users of the details of the change and the effective date thereof, by posting on the Company's website, sending to the registered email address, or by any other method the Company deems appropriate, within a reasonable period prior to the effective date.
The Company shall not be liable for any damages incurred by users as a result of the measures set forth in this Article.

Article 8 (Handling of Personal Information)

The Company shall handle personal information in accordance with the Company's Privacy Policy.
When users obtain or use Respondents' personal information, they shall comply with applicable laws and handle such personal information appropriately at their own responsibility.

Article 9 (Intellectual Property Rights)

All intellectual property rights in the Service and any software, content, designs, logos, trademarks and other elements constituting the Service belong to the Company or to the third parties holding such rights. The right to use the Service granted under these Terms does not transfer such intellectual property rights to users, nor does it grant users any license to such rights beyond the scope necessary to use the Service.
The copyrights and other intellectual property rights in Content submitted, registered, or stored on the Service by users or Respondents shall be reserved to such users or Respondents.
Users shall grant the Company a free, non-exclusive license to use Content to the extent necessary for the provision and operation of the Service.
Users represent and warrant to the Company that they have the legitimate rights to submit, register, or store on the Service any Content they provide, and that such Content does not infringe upon the rights of any third party.

Article 10 (Prohibited Conduct)

Users shall not engage in any of the following acts:

Acts that violate laws or public order and morals
Acts that infringe the rights of the Company or third parties
Sending false or misleading information
Acts that interfere with the operation of the Service
Unauthorized access, reverse engineering, or similar acts
Involvement with antisocial forces
Other acts the Company deems inappropriate

Article 11 (Use of AI Functions)

The Service may provide functions that utilize AI technology, such as automatic generation of forms ("AI Functions").
Users shall use the AI Functions within the limits on the number of uses and other limits separately defined by the Company, and the Company may change such limits at its discretion.
When using the AI Functions, part of the information entered by users may be transmitted to a third-party AI service provider designated by the Company. The handling of information by such provider shall be governed by the terms of service, privacy policy, and other policies established by such provider. As of the revision date of these Terms, the information provided by the Company through the APIs of such providers currently used by the Company is not used for training AI models or similar purposes. In the event the Company changes or adds the AI service providers it uses, the terms and contractual arrangements of the relevant provider shall apply.
The Company makes no warranty as to the accuracy, legality, non-infringement of third-party rights, or any other quality of any results generated by the AI Functions. Users shall, at their own responsibility, conduct any verification necessary when using such generated results.
Users shall not enter confidential information, the personal information of third parties, or any other information requiring a high level of care into the AI Functions. The Company shall not be liable for any information leakage or other damages caused by users entering such information into the AI Functions.

Article 12 (Use of External Services)

The Service may use third-party external services for features such as user invitations.
Users shall comply with the terms and policies of such third parties when using external services.
The Company shall not be liable for any damages arising from the use of external services.

Article 13 (Service Changes, Suspension, and Termination)

The Company may suspend all or part of the Service without prior notice for maintenance, troubleshooting, force majeure, or other operational needs.
The Company may change or terminate all or part of the Service at its discretion.
The Company shall not be liable for any damages incurred by users arising from the preceding paragraphs.

Article 14 (Data Retention and Deletion)

Upon a user's withdrawal, the Company will delete the user's data upon withdrawal. However, cached or backup data remaining in the system will be deleted within 30 days after withdrawal.
The Company shall have no obligation to back up, restore, or re-provide data.
Users shall back up necessary data on their own responsibility before withdrawal or during the usage period.

Article 15 (No Warranty and Limitation of Liability)

The Company provides the Service on an "as is" basis and makes no warranties regarding uptime, availability, continuous provision, fitness for a particular purpose, or data completeness.
Even if the Company is liable for damages, except in cases of willful misconduct or gross negligence by the Company, liability shall be limited to ordinary and direct damages, and the Company shall not be liable for lost profits or special damages.
Even if the Company is liable to a user for damages, except in cases of willful misconduct or gross negligence by the Company, the amount of compensation by the Company shall be capped at the total amount of Fees actually paid by such user to the Company as consideration for the Service during the 12-month period immediately preceding the time the relevant damages occurred.

Article 16 (Exclusion of Antisocial Forces)

Users and the Company represent and warrant that they are not antisocial forces.
If the Company reasonably determines that a user falls under antisocial forces, the Company may terminate the service agreement without prior notice.

Article 17 (Notices)

Notices from the Company to users shall be given by posting on the Company's website or sending to the registered email address.
Such notices shall be deemed to have reached the user at the time of posting or sending.

Article 18 (Transfer of Rights and Obligations)

Users shall not transfer, assign, pledge, or otherwise dispose of their rights or obligations under these Terms to any third party without the Company's prior written consent.
In the event the Company transfers the business pertaining to the Service to a third party (including business transfers, mergers, company splits, and other forms of business succession), the Company may transfer all or part of its status, rights, and obligations under these Terms to the transferee in connection with such transfer, and users shall consent to such transfer in advance.

Article 19 (Severability)

If any provision of these Terms is found to be invalid, the remaining provisions shall continue to be valid and enforceable.

Article 20 (Governing Law and Jurisdiction)

These Terms shall be governed by the laws of Japan, and any disputes arising between the Company and users in relation to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Effective date: December 23, 2025
Revised: May 12, 2026